Investigating: California customers having trouble checking out

Incident Report for Quartzy

Resolved

This incident has been resolved.

Posted Mar 27, 2024 - 10:53 PDT

Update

We are continuing to monitor for any further issues.

Posted Mar 27, 2024 - 10:46 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 27, 2024 - 10:45 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 27, 2024 - 10:29 PDT

Investigating

We are currently investigating an issue that is preventing customers from checking out of the Quartzy shop if the shipping address is located in California.

Posted Mar 27, 2024 - 10:04 PDT

This incident affected: Quartzy Web Application.